Orders are placed with our supplier after we receive your order. Generally, it takes about 1-2 weeks from order to shipment. (Depending on order volume, it may take up to 20 days for shipment. Thank you for your understanding.)

【Domestic Shipping】
Flat rate of 600 JPY nationwide
※Items are shipped via Sagawa/Yamato.
▶Free shipping for orders over 11,000 JPY (tax included)
※International shipping is not eligible for free shipping.

【International Shipping】
EMS
This is our standard shipping method that includes package tracking and damage compensation.

Shipping fees vary by region:
● Asia: 3,000 JPY
● Oceania, North/Central America, Europe, Middle East: 4,500 JPY
● South America, Africa, Other regions: 5,500 JPY

Please note that we generally do NOT accept exchanges or returns due to customer circumstances.
※If you receive a defective product, please contact us through the "CONTACT" link at the top of our homepage within 3 days of receipt.

Depending on the timing of your order, the product may be out of stock at our manufacturer. In such cases, we will consult with you regarding the shipping date. If restocking is not expected or we cannot meet your desired shipping date, we may regrettably need to cancel your order.